1. ORDERING

1.1 Do I need to open an account in order to shop with you?

You can shop with us whether you have an account or not! As a guest, you can make purchases and check out quickly and easily. However, setting up an account with us offers several benefits, including the ability to place orders without having to enter your details every time you shop with us. Creating an account is quick and easy – you can sign up now, or simply start shopping and create your account before you check out on the shopping cart page. We want to make your shopping experience as seamless and hassle-free as possible, whether you choose to shop as a guest or create an account with us.

1.2 How do I /create an account?

Please click on “Login/Register” followed by ‘Create An Account’ and fill in your personal details.

1.3 How do I order?

Ordering from our online store is easy! Simply browse our selection of products and add the items you want to your shopping cart. Once you’ve finished shopping, you can proceed to checkout to review your order and complete your purchase. Before confirming your purchase and payment, please double-check that all of the information you’ve entered is correct to avoid any delays or errors in processing. If you have any questions or encounter any issues while placing your order, our customer support team is always available to assist you. We strive to provide our customers with a seamless and hassle-free shopping experience from start to finish

1.4 How do I pay for my orders?

At ListBuildup, we provide our customers with a range of convenient payment options. We accept payments through PayPal, which is a secure and reliable online payment system that allows you to pay with your PayPal balance or your credit/debit card. Additionally, we accept all major credit and debit cards, including Mastercard, Visa, and American Express. During checkout, simply select your preferred payment method and enter your payment information, and our secure payment gateway will handle the rest. We take the security of our customers’ personal and financial information very seriously, which is why we use industry-leading encryption technology to protect all transactions. If you have any questions or concerns about our payment options, please do not hesitate to contact our support team for assistance.

1.5 Can I amend and cancel my order?

We want our customers to be completely satisfied with their orders, which is why we offer a flexible amendment and cancellation policy. If you need to make changes to your order, please contact our support team as soon as possible, and we will do our best to accommodate your request. Similarly, if you need to cancel your order, please let us know, and we will work with you to provide a refund or exchange. However, if you need to cancel your order, please let us know the reason for cancellation. Our team will verify the reason and make a final decision based on your reasonable explanation. We offer a flexible cancellation policy, but we do ask that our customers provide accurate and honest reasons for cancelling their orders. We recommend reviewing our terms and conditions for more information.

1.6 How will I know if my order is confirmed?

Once you have placed your order, we will send you an email confirmation to let you know that we have received it. This confirmation email will include important details about your order, such as the products or services purchased, the order total, and the estimated delivery date. If you are a registered user, you can also check the status of your order in ‘My Account’. We want our customers to feel confident and informed about their orders, which is why we provide multiple ways to track your order status.

2. ORDER DELIVERY

2.1 When will my order be processed?

At ListBuildup, we pride ourselves on our fast and efficient order processing. Typically, we process orders within 24 hours of receiving them. However, please note that this timeframe may be subject to change due to factors such as order volume and holidays. If you have any questions or concerns about the status of your order, please don’t hesitate to contact our support team for assistance.

2.2 How long will it take for me to receive my order?

We strive to process all orders promptly and efficiently. Typically, orders are fulfilled within 2-5 business days, and we operate on Eastern Standard Time (EST). If you have any questions or concerns about the status of your order, please don’t hesitate to contact our support team at info@listbuildup.com

2.3 How can I track my delivery?

We keep our customers informed every step of the way. As soon as your order is processed, we will send you an email notification to let you know that it’s on its way. While we do not currently offer a tracking system, we will provide you with regular updates on the status of your order via email. If you have any questions or concerns about the delivery of your order, please don’t hesitate to contact our support team for assistance.

2.4 There is a missing Information in my order, what should I do?

At ListBuildup, we understand that sometimes things can go wrong, and information can get overlooked. If there is any missing information in your order, please don’t worry. Simply contact our support team at info@listbuildup.com as soon as possible, and we will work with you to revise your order until you are completely satisfied. Our top priority is ensuring that our customers are happy with their experience, and we will do everything we can to make things right.

2.5 Will there be an additional charge for Revision?

If there is any missing or incorrect information in your order, simply contact our support team, and we will work with you to revise it until you are happy with the final product. There is no additional charge for this service, as we believe that it’s important to provide our customers with the highest level of quality and service possible.